Gt128 Privacy Policy — How We Protect Your Personal Information

1. Information We Collect

Gt128 collects various types of information when you register, use the platform or interact with our services. This information is collected directly from you or automatically through platform technology.

Account information you provide:

• Full name, date of birth and phone number upon registration.
• The email address used as your account identifier.
• Identity verification documents requested during the KYC verification process.

Payment and transaction information:

• Deposit and withdrawal transaction details in Malaysian Ringgit (RM / MYR).
• Payment methods used, such as FPX or Touch 'n Go eWallet — we do not store your full card number or online banking password.
• Transaction history records for internal audit and compliance purposes.

Technical and usage information:

• IP address, device type, operating system, and web browser used.
• Session data including pages visited, access times, and in-platform actions.
• Geographic information at the country or state level based on IP address.

2. How Is Your Information Used?

Gt128 uses the information collected solely for the following purposes, strictly within the scope set out in this policy:

• Account management: Register, verify your identity, process logins and manage your account settings.
• Transaction processing: Processing deposits and withdrawals securely using local Malaysian payment methods.
• Service improvement: Analysing platform usage patterns to improve user experience, platform speed and game selection.
• Communications: Sending important account notifications, security updates, and promotional information to users who have opted in to receive them.
• Security and fraud prevention: Detecting suspicious activity, preventing unauthorised account access, and maintaining the integrity of the gt128 platform.
• Legal compliance: Fulfil legal obligations and regulatory requirements applicable in Malaysia when required.

3. Use of Cookies and Tracking

The gt128 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device when you visit our platform.

Types of cookies we use:

• Session cookies: Storing your temporary login state so you do not need to log in again each time you navigate to a new page.
• Preference cookies: Saving your language settings and display preferences for a more comfortable experience.
• Analytics cookies: Helping us understand how users interact with the platform for technical improvement purposes.

You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the gt128 platform.

4. Data Storage & Security

Gt128 takes user data security seriously. All personal and financial information is stored within infrastructure protected by industry-standard encryption. Access to user data is strictly limited to personnel who require it to perform their designated responsibilities.

Security measures we have in place:

• Data encryption in transit using secure protocols.
• Strict access controls for databases storing user information.
• Continuous system monitoring to detect any unauthorised access attempts.
• Regular security audits conducted by our internal technical team.

While we make every effort to protect your data, no system can be guaranteed 100% secure. You are also responsible for keeping your gt128 account password and login credentials safe.

5. Sharing Information with Third Parties

Gt128 does not sell, rent or trade users' personal information to any third party for marketing purposes. User information is only shared in the following situations:

• Service providers: Third-party service providers that help operate the platform — including payment processors, game software providers, and cloud computing services — are all bound by strict confidentiality agreements.
• Legal requirements: When required by a competent authority or court under applicable Malaysian law.
• Fraud prevention: With security or law enforcement authorities where there is reasonable suspicion of fraudulent activity or criminal conduct.

In all cases of information sharing, gt128 ensures that the receiving parties uphold data protection standards consistent with this privacy policy.

6. User Rights, Policy Changes & Contact Us

As a gt128 user, you have the following rights regarding your personal information:

• Right to access: Request a copy of the personal information we hold about you.
• Right to correction: Request correction of inaccurate or incomplete information.
• Right to erasure: Request the deletion of your account and personal data, subject to record retention obligations required by law.
• Right to withdraw consent: Withdraw consent for marketing communications at any time without affecting your continued use of the platform.

Gt128 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices or legal requirements. Any material changes will be communicated via in-platform notifications or email to registered users. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related enquiries or to exercise your rights, please contact the gt128 team by email at [email protected] or via the live chat function available within the platform. You may also refer to the FAQ for more information.